- 100 products
- 500 orders a month
- Sales analytics and reports
- Excel, CSV and PDF exports
- Automatic invoice and postal receipt printing
- Site builder; design your storefront
ProMall pricing
A platform subscription for your store, orders, inventory and team. AI consumption is paid separately from your monetary wallet, based on actual usage. No setup fee or sales commission.
- We never take a cut of your sales
- Setup and your storefront are free
- Change your plan whenever you like
One monthly subscription, no commission on sales
A plan the size of your shop, with no hidden costs
- 500 products
- Unlimited orders
- $15 AI credit gifted every month
Everything in Lite, plus:
- ProMall Agent: automatic Instagram DM replies
- Understands customer voice messages
- Train ProMall Agent on your knowledge
- Matches the customer's tone
- Price your own products in USD at the live rate
- Your own custom domain
- Torob price-engine listing
- SEO tools; meta title and description on products and the storefront
- 2,000 products
- Unlimited orders
- $50 AI credit gifted every month
Everything in Pro, plus:
- Card-to-card orders confirmed from your bank's SMS
- In-store till (POS)
- Shop mail; an info@ mailbox on your storefront address
- Advanced SEO; AI-written metadata and a catalog SEO health check
- Priority support
Luxury
- ProMall Agent on Instagram DMs
- Unlimited products
- Unlimited orders
Let's price it together
Talk to usBeyond the plan, pay only for what you use
Your plan's AI credit lands in the shop wallet with every subscription payment. Agent replies come out of that wallet, and you top it up whenever it runs low.
- Instagram automated DMs
- Unlimited
- Comments, keywords and giveaways, with nothing charged per message
- Each ProMall Agent reply
- A fraction of a cent
- Approximate; charged by actual usage, depending on the conversation
Prices are shown in US dollars and are indicative.
Everything that ships in every planCompare the online shop management plans
Still deciding? This table says exactly how much room each plan gives you.
| Item | Lite | Pro | Pro Max | Luxury |
|---|---|---|---|---|
| Limits | ||||
| Automated DMs | Unlimited | Unlimited | Unlimited | Unlimited |
| Products | 100 | 500 | 2,000 | Unlimited |
| Orders / month | 500 | Unlimited | Unlimited | Unlimited |
| Fees and extras | ||||
| Sales commission | 0% | 0% | 0% | 0% |
| Online storefront | Free | Free | Free | Free |
| Features | ||||
| Orders, invoices and payment gateway | Included | Included | Included | Included |
| Wallet checkout | Included | Included | Included | Included |
| Bank transfer payments | Included | Included | Included | Included |
| Every payment aggregator | Included | Included | Included | Included |
| Courier integration with tracking | Included | Included | Included | Included |
| ProMall Agent: automatic Instagram DM replies | Not included | Included | Included | Included |
| Understands customer voice messages | Not included | Included | Included | Included |
| Train ProMall Agent on your knowledge | Not included | Included | Included | Included |
| Matches the customer's tone | Not included | Included | Included | Included |
| Free SMS panel | Included | Included | Included | Included |
| Advanced customer club: VIP, at-risk alerts, loyalty points and SMS | Included | Included | Included | Included |
| Sales analytics and reports | Included | Included | Included | Included |
| Excel, CSV and PDF exports | Included | Included | Included | Included |
| Automatic invoice and postal receipt printing | Included | Included | Included | Included |
| Card-to-card orders confirmed from your bank's SMS | Not included | Not included | Included | Included |
| Price your own products in USD at the live rate | Not included | Included | Included | Included |
| Site builder; design your storefront | Included | Included | Included | Included |
| Your own custom domain | Not included | Included | Included | Included |
| Torob price-engine listing | Not included | Included | Included | Included |
| SEO tools; meta title and description on products and the storefront | Not included | Included | Included | Included |
| In-store till (POS) | Not included | Not included | Included | Included |
| Shop mail; an info@ mailbox on your storefront address | Not included | Not included | Included | Included |
| Advanced SEO; AI-written metadata and a catalog SEO health check | Not included | Not included | Included | Included |
| Priority support | Not included | Not included | Included | Included |
We never take a cut of your sales
Whatever you sell, the money goes straight to your account. You pay the plan subscription, plus agent replies and SMS taken from your wallet as you use them.
- Free setup and online storefront
- Change your plan whenever you like
Everything you need to sell — in every plan
These are the ProMall essentials. Whichever plan you pick, they are yours at no extra cost.
Online storefront
- Your own store address
- Custom theme and colours
- Search-engine optimised
- Full mobile experience
Payments & orders
- Bank payment gateway
- Bank transfer with receipt review
- Discount codes and sales
- Limited drops — first payment wins
- Manual entry of in-person and phone orders
Products & inventory
- Size, colour and material variants
- Stock levels and movement history
- Excel product import and export
- Two-way WooCommerce sync
- Label printing via ProMall Desktop
Shipping & parcels
- Courier integration with tracking
- Live shipping rate quotes
- Tracking codes and parcel status
- Own courier and local delivery
Customer club & marketing
- Customer profiles and order history
- VIP club and at-risk alerts
- Loyalty points on every order
- SMS order notifications
- Campaigns and broadcasts
- Automated DMs for comments and giveaways
Support & updates
- Support tickets
- Step-by-step in-app guides
- Free feature updates
How the billing works
What shops ask before picking a plan.
At $19 a month. Paying yearly takes up to 21% off, and ProMall Agent is switched on from the Pro plan up.
Yes. We set up a free demo with your own products so you can see the panel before paying for anything.
No sales commission. Platform subscription and AI consumption are separate: AI replies use your prepaid monetary wallet, based on actual usage. Bank and gateway fees are separate.
Yes, upgrade from inside the panel whenever you like. What is left of your current plan is credited against the new one, so you never pay twice for the same days.
No — three-month and six-month terms exist too, and you pick one at checkout inside the panel. Every term carries its own discount and is billed once up front; this page shows the two ends of the range, monthly and yearly.
Payment is online, through a bank gateway. Every payment is filed as an invoice in the billing section of the panel, where you can open or print it whenever you need it.
The panel has a usage page that shows how full each ceiling is. When one fills up, only that action — adding another product, say — waits for an upgrade; the rest of the shop and every order already in it carry on.
Products, monthly orders, team capacity and features. AI consumption is paid separately from a monetary wallet, without monthly message allowances.
No. Every shop built on ProMall gets a storefront on its own address (yourshop.promall.io) with product pages, a cart, online payment and order tracking — inside the same plan.
That is exactly what the Luxury plan is for. We set the ceilings and the features with you — hit "Talk to us" on that card and we will cut it to your size.