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ProMall
Pricing

ProMall pricing

A platform subscription for your store, orders, inventory and team. AI consumption is paid separately from your monetary wallet, based on actual usage. No setup fee or sales commission.

  • We never take a cut of your sales
  • Setup and your storefront are free
  • Change your plan whenever you like

One monthly subscription, no commission on sales

A plan the size of your shop, with no hidden costs

Starter

$9

monthlyA trifle ❤️

$7 a month if you pay yearly

For shops that do not want the AI assistant

Get started
  • Unlimited automated DMs
  • 50 products
  • 200 orders a month
  • Orders, invoices and payment gateway
  • Wallet checkout
  • Bank transfer payments
  • Every payment aggregator
  • Courier integration with tracking
  • Free SMS panel
  • Advanced customer club: VIP, at-risk alerts, loyalty points and SMS
  • Sales analytics and reports
  • Excel, CSV and PDF exports
  • Site builder; design your storefront

Two coffees a month ☕

  • Sales commission0%
  • Online storefrontFree

Lite

$19

monthlyA trifle ❤️

$15 a month if you pay yearly

You are just starting and want it all set up properly.

Get started

$1AI credit gifted every month

  • Unlimited automated DMs
  • 100 products
  • 500 orders a month

Everything in Starter, plus:

  • ProMall Agent: automatic Instagram DM replies
  • Train ProMall Agent on your knowledge
  • Matches the customer's tone
  • Automatic invoice and postal receipt printing

One takeaway a month 🥟

  • Sales commission0%
  • Online storefrontFree
Our pick

Pro

$49

monthlyA trifle ❤️

$39 a month if you pay yearly

The DMs are busy and you cannot answer them all yourself.

Get started

$15AI credit gifted every month

  • Unlimited automated DMs
  • 500 products
  • 1,500 orders a month

Everything in Lite, plus:

  • Understands customer voice messages
  • Card-to-card orders confirmed from your bank's SMS
  • Price your own products in USD at the live rate
  • Your own domain on the storefront
  • Torob price-engine listing
  • SEO tools; meta title and description on products and the storefront

One dinner out for two 🌹

  • Sales commission0%
  • Online storefrontFree

Pro Max

$149

monthlyA trifle ❤️

$119 a month if you pay yearly

Several pages and a team that has to stay in sync.

Get started

$50AI credit gifted every month

  • Unlimited automated DMs
  • 2,000 products
  • 5,000 orders a month

Everything in Pro, plus:

  • In-store till (POS)
  • Shop mail; an info@ mailbox on your storefront address
  • Advanced SEO; AI-written metadata and a catalog SEO health check
  • Priority support

What a few sales bring in 😎

  • Sales commission0%
  • Online storefrontFree

Luxury

Ceilings and price cut to the size of your shop

  • ProMall Agent on Instagram DMs
  • Unlimited automated DMs
  • Unlimited products
  • Unlimited orders

Let's price it together

Talk to us

How the AI credit gift works

  1. Paid in with every subscription payment

    Your plan's gift lands in the shop wallet each time you pay for the subscription.

  2. ProMall Agent spends from that wallet

    Each DM reply costs a fraction of a cent and is charged by actual usage.

  3. Ran out? Top it up

    When the credit is spent, top the wallet up and the agent carries on.

Prices are shown in US dollars and are indicative.

Everything that ships in every plan

Compare the online shop management plans

Still deciding? This table says exactly how much room each plan gives you.

Plan limits and features compared
ItemStarterLiteProPro MaxLuxury
Limits
Automated DMsUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Products501005002,000Unlimited
Orders / month2005001,5005,000Unlimited
Fees and extras
Sales commission0%0%0%0%0%
Online storefrontFreeFreeFreeFreeFree
Features
Orders, invoices and payment gatewayIncludedIncludedIncludedIncludedIncluded
Wallet checkoutIncludedIncludedIncludedIncludedIncluded
Bank transfer paymentsIncludedIncludedIncludedIncludedIncluded
Every payment aggregatorIncludedIncludedIncludedIncludedIncluded
Courier integration with trackingIncludedIncludedIncludedIncludedIncluded
ProMall Agent: automatic Instagram DM repliesNot includedIncludedIncludedIncludedIncluded
Understands customer voice messagesNot includedNot includedIncludedIncludedIncluded
Train ProMall Agent on your knowledgeNot includedIncludedIncludedIncludedIncluded
Matches the customer's toneNot includedIncludedIncludedIncludedIncluded
Free SMS panelIncludedIncludedIncludedIncludedIncluded
Advanced customer club: VIP, at-risk alerts, loyalty points and SMSIncludedIncludedIncludedIncludedIncluded
Sales analytics and reportsIncludedIncludedIncludedIncludedIncluded
Excel, CSV and PDF exportsIncludedIncludedIncludedIncludedIncluded
Automatic invoice and postal receipt printingNot includedIncludedIncludedIncludedIncluded
Card-to-card orders confirmed from your bank's SMSNot includedNot includedIncludedIncludedIncluded
Price your own products in USD at the live rateNot includedNot includedIncludedIncludedIncluded
Site builder; design your storefrontIncludedIncludedIncludedIncludedIncluded
Your own domain on the storefrontNot includedNot includedIncludedIncludedIncluded
Torob price-engine listingNot includedNot includedIncludedIncludedIncluded
SEO tools; meta title and description on products and the storefrontNot includedNot includedIncludedIncludedIncluded
In-store till (POS)Not includedNot includedNot includedIncludedIncluded
Shop mail; an info@ mailbox on your storefront addressNot includedNot includedNot includedIncludedIncluded
Advanced SEO; AI-written metadata and a catalog SEO health checkNot includedNot includedNot includedIncludedIncluded
Priority supportNot includedNot includedNot includedIncludedIncluded

We never take a cut of your sales

Whatever you sell, the money goes straight to your account. We charge the subscription and nothing else — no commission, no per-order fee, no hidden costs.

  • Free setup and online storefront
  • Change your plan whenever you like

Everything you need to sell — in every plan

These are the ProMall essentials. Whichever plan you pick, they are yours at no extra cost.

Online storefront

  • Your own store address
  • Custom theme and colours
  • Search-engine optimised
  • Full mobile experience

Payments & orders

  • Bank payment gateway
  • Bank transfer with receipt review
  • Discount codes and sales
  • Limited drops — first payment wins
  • Manual entry of in-person and phone orders

Products & inventory

  • Size, colour and material variants
  • Stock levels and movement history
  • Excel product import and export
  • Two-way WooCommerce sync
  • Label printing via the Windows app

Shipping & parcels

  • Courier integration with tracking
  • Live shipping rate quotes
  • Tracking codes and parcel status
  • Own courier and local delivery

Customer club & marketing

  • Customer profiles and order history
  • VIP club and at-risk alerts
  • Loyalty points on every order
  • SMS order notifications
  • Campaigns and broadcasts
  • Automated DMs for comments and giveaways

Support & updates

  • Support tickets
  • Step-by-step in-app guides
  • Free feature updates

How the billing works

What shops ask before picking a plan.

At $9 a month. Paying yearly takes up to 22% off, and ProMall Agent is switched on from the Lite plan up.

Yes. We set up a free demo with your own products so you can see the panel before paying for anything.

No sales commission. Platform subscription and AI consumption are separate: AI replies use your prepaid monetary wallet, based on actual usage. Bank and gateway fees are separate.

Yes, upgrade from inside the panel whenever you like. What is left of your current plan is credited against the new one, so you never pay twice for the same days.

No — three-month and six-month terms exist too, and you pick one at checkout inside the panel. Every term carries its own discount and is billed once up front; this page shows the two ends of the range, monthly and yearly.

Payment is online, through a bank gateway. Every payment is filed as an invoice in the billing section of the panel, where you can open or print it whenever you need it.

The panel has a usage page that shows how full each ceiling is. When one fills up, only that action — adding another product, say — waits for an upgrade; the rest of the shop and every order already in it carry on.

Products, monthly orders, team capacity and features. AI consumption is paid separately from a monetary wallet, without monthly message allowances.

No. Every shop built on ProMall gets a storefront on its own address (yourshop.promall.io) with product pages, a cart, online payment and order tracking — inside the same plan.

That is exactly what the Luxury plan is for. We set the ceilings and the features with you — hit "Talk to us" on that card and we will cut it to your size.

Read the complete guide to online shop management