Learn ProMall, one step at a time
From creating your account to your first order, your DM agent and your website. Lessons are short and tell you exactly where to go and what to press.
7 tracks — 39 lessons — about 100 minutes
New here? Take these in order
Opening the panel for the first time? These lessons are the foundation for everything else. Work through them in order and mark each one done as you go.
One track for every part of the panel
Each track is a handful of short lessons. No need to read them all; whenever you’re stuck, jump straight to the lesson you need.
Products and inventory
Adding products, sizes and colours, categories, stock levels, and bulk imports from a spreadsheet, WooCommerce or Instagram.
Orders, payments and shipping
From taking an order in your DMs to confirming payment, shipping, printing invoices, returns and the in-store till.
Instagram and ProMall Agent
Connect your account, let the agent answer your DMs, and turn comments into conversations and sales.
Your website and the Studio
Design your shop’s website in the Studio, publish it, connect your own domain and get found on Google.
Customers and growth
Get to know your customers, bring them back with loyalty points and discount codes, and reach them by text and email.
Reports, team and billing
See your sales in numbers, record money outside ProMall, bring your team in and manage your subscription.
Didn’t find your answer?
The ProMall support team has your back. Chat, call or email us and we’ll get back to you quickly.