Skip to main content
ProMall
Track 7 — Reports, team and billing

Billing, plans and add-ons

Check your plan, upgrade, manage invoices, and know what happens when a subscription ends.

2 min readLesson 4 of 5

Where in the panel?PanelBillingOpen in the panel

In this lesson

  • Read your subscription status and usage
  • Upgrade or downgrade your plan
  • Know what’s limited once a subscription ends
On this page — 4 sections
  1. My Subscription
  2. Changing plan
  3. Add-ons
  4. Plan usage

Billing has two tabs: My Subscription and Plans & Compare. Invoices live under invoices, and the detailed breakdown under Usage Details.

My Subscription

  • Your current plan, with usage and Renew.
  • Your plan’s features and Add-ons.
  • The wallet card for AI and text messages.
  • Recent invoices to pay, cancel or download.
  • Apply a gift or promo code.

Changing plan

In Plans & Compare, choose Monthly or Yearly and look through the Full Feature Comparison.

Upgrade
Takes effect immediately; you only pay the difference for the days left.
Downgrade
Scheduled for the end of your current term. Until then, cancel it any time with Keep current plan.

Add-ons

On plans below Pro Max, the in-store till can be added as an add-on from this page. It’s charged for the days left in your term, then with every renewal; cancelling at the end of the term isn’t refunded.

Plan usage

Usage Details shows your products, orders this month, users, storage and AI credit. The monthly order allowance resets on the first of each calendar month, and you’ll get a reminder at 75%.

Finished this lesson?

Mark it done to tick it off in the list and keep track of how far you’ve come.

Support

Didn’t find your answer?

The ProMall support team has your back. Chat, call or email us and we’ll get back to you quickly.