Your team and permissions
Add colleagues with the right role, so everyone can reach exactly what they need and nothing more.
In this lesson
- Add a new colleague
- Set each member’s role and permissions
- Pause or remove a member
On this page — 3 sections
Add a colleague
In Team, press Add member.
Enter your colleague’s details and choose a Role.
Fine-tune individual permissions if you like; resetting returns them to the role’s defaults.
Press Add to team.
Your colleague signs in to ProMall as usual, with no invitation link or code, and an account is created if they don’t have one.
Roles
| Role | Suits |
|---|---|
| Admin | Everything except deleting the shop. |
| Inventory manager | Products and stock. |
| Accounting | Financial reports, accounting and billing. |
| Support | Answering customers. |
| Sales | Taking and following up orders. |
| Marketing | Discount codes, text messages and campaigns. |
| Fulfillment | Preparing and shipping orders. |
| Viewer | Looking only. |
Managing members
- To pause someone, switch off Access to the shop; they stay on the team.
- To remove someone, press Remove from team and type their name to confirm. Access ends immediately, but their history is kept.
- Every member, owner included, takes a seat, and the number of seats depends on your plan.
Finished this lesson?
Mark it done to tick it off in the list and keep track of how far you’ve come.
Support
Didn’t find your answer?
The ProMall support team has your back. Chat, call or email us and we’ll get back to you quickly.